Government and Consumer Advocacy
The IABA mission is to unite, strengthen, and elevate the Indiana collision repair industry through mutual support, effective government & consumer advocacy, and continuous education.
Legislative Initiatives & Support
The Indiana Auto Body Association (IABA) actively works on legislative initiatives to protect our industry. We partner with policymakers to draft and support laws that benefit independent auto repair shops and consumers alike. Our Government Relations Committee tirelessly advocates at the state level. With IABA, you have a say in how our industry shapes regulation.
Department of Insurance (DOI) Liaison
Dealing with insurance claims can be daunting. That’s why IABA has a dedicated linkage to the Department of Insurance (DOI). We mediate on your behalf, ensuring that unjust practices do not go unnoticed. As your DOI liaison, IABA works to resolve disputes and streamline the complaint process.
Support for DOI Complaints
Whenever unfair practices arise, IABA stands ready to assist with DOI complaints. Our resources and complaint forms empower you to advocate for your customers confidently. We guide you step by step, from obtaining customer consent to submitting the complaint. IABA ensures your grievances get the attention they deserve.
Consumer Education & Advocacy
Knowledge is your best defense in an insurance claim dispute. IABA educates consumers and shops on their rights and on navigating the insurance landscape. Our materials clarify what constitutes an unfair claim practice in Indiana. Educated consumers can make informed decisions and, when necessary, take action.
Legislative Initiatives & Support
We connect with lawmakers to shape laws that serve our community. Our goal is clear: ensure fair, beneficial policies for all. Your input fuels our fight for better legislation. Join us, and let’s make a difference in the collision repair industry.
- 1Legislative Vigilance: We at IABA constantly track legislation that affects our community. We ensure laws protect and benefit both repair shops and consumers.
- 2Advocacy Resources: IABA equips you with tools to advocate effectively. Stay informed and ready to act with our tailored resources.
- 3
Government Relations Committee: Get involved with the team advocating for our industry. Watch this space for the latest announcements on the legislation affecting our industry.
Click here for a guide to filing a Department of Insurance complaint. Download the forms and learn more about the process.
ANNOUNCEMENTS & INFO FROM THE GOVERNMENT RELATIONS COMMITTEE
Indiana Auto Body Consumer Bill of Rights
From the IABA Government Relations Committee A CONSUMER IS ENTITLED TO: Select the auto body repair shop of their choice to repair auto body damage covered by the insurance company. An itemized written estimate for auto body repairs and upon completion of repairs, [...]
Can A Shop’s Storage Fees be Capped?
From the IABA Government Relations Committee Can a Shop’s Storage Fees be Capped? An insurer recently attempted to limit or “cap” an IABA member shop’s storage fees at $1,500 based on Indiana Code Title 32. Property section 32-33-10-5(b). After contacting IABA and further research, it was [...]
Understanding Recent Scanning & Calibration Pricing Agreements and Industry Reactions
Recent Discussions Relevant to Scanning and Calibrations A BENEFIT OF THE INDIANA AUTOBODY ASSOCIATION Stay Up To Date with the Latest Industry Developments The Indiana Autobody Association’s (IABA) commitment to keep you abreast of significant industry developments, we wish to highlight recent discussions that [...]
Government Relations Meetings
GOVERNMENT RELATIONS MEETINGS A BENEFIT OF THE INDIANA AUTOBODY ASSOCIATION Join Our Government Relations Meetings - Open To All Members! The Indiana Auto Body Association Government Relations Meetings are held once a quarter via Zoom, and any member is welcome to join. They are held on the [...]
Storage Fee Laws and Consumer Bill of Rights
Critical Regulations and Guidelines Dear Indiana Autobody Association Members, I hope this message finds you well. As part of our ongoing commitment to uphold the highest standards in the Indiana collision repair industry, we wish to remind you of the critical regulations and guidelines that govern our operations in [...]